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Privacy Policy

Effective date: 15/04/2025​

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1. Introduction
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This Privacy Policy applies to the website www.vectolia.com ("Website") and governs the processing of personal data collected and used by VECTOLIA ("we", "us", or "our").
We are committed to protecting the privacy and personal data of our customers and website users, in accordance with the UK GDPR, the Data Protection Act 2018, and where applicable, the EU GDPR and CCPA.

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By using our Website and services, you consent to the practices outlined in this policy.

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2. Data Controller
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The data controller responsible for your personal data is:

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VECTOLIA
Business Owner: Morgan R. Cooper
Registered address: 2 Quest Avenue / S73 0QB Barnsley / UK
Email: vectolia@mail.com

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and also service Etsy.com once you place an order.

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3. What Personal Data We Collect
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We collect personal data when you:

  • Make a purchase via Etsy or access digital downloads

  • Contact us via our contact form or email

  • Subscribe to updates or newsletters

  • Use our Website (via cookies and analytics tools)

 

The data we may collect includes:

  • Full name

  • Email address

  • Transaction details (collected by Etsy or payment processor)

  • IP address and device/browser information

  • Messages sent via our contact form or email

  • Preferences or settings related to communication

 

All transactions are processed securely through trusted third-party platforms (e.g., Etsy, Stripe, or PayPal), which operate under their own data protection policies. These platforms — as well as the VECTOLIA website itself — use SSL (Secure Socket Layer) encryption and HTTPS protocols, indicated by the padlock symbol in your browser’s address bar. This ensures that any personal or payment information you submit is transmitted securely and protected from unauthorized access.

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4. How We Use Your Data
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We use the data we collect to:

  • Process your orders and provide digital products

  • Respond to enquiries or customer service requests

  • Comply with legal obligations (e.g., tax, accounting)

  • Improve website functionality and content

  • Prevent fraud, abuse, or unauthorised access

  • Send transactional updates or occasional product announcements (only if you opt in)

 

We do not sell, lease, or rent your personal data to third parties.

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5. Legal Basis for Processing
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We process your personal data only when we have a valid legal basis, including:

  • Contractual necessity – to fulfil your order or request

  • Consent – when you opt in to communications

  • Legal obligation – to comply with accounting or tax laws

  • Legitimate interest – to improve our services and ensure security

 
6. Cookies & Tracking Technologies
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We use cookies and analytics tools (e.g., Google Analytics) to understand how our Website is used and to improve user experience.
Cookies may collect anonymised data such as your browser type, pages visited, and time spent on the Website.

You can manage or disable cookies through your browser settings at any time.
For detailed information, please visit www.vectolia.com/cookie-policy.

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7. Data Retention
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We retain personal data only as long as necessary for the purposes set out in this policy, and to comply with our legal obligations (e.g., accounting records are typically held for 6 years).
You may request deletion of your data where applicable (see Section 9).

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8. Data Security
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We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, or misuse. However, no system is entirely secure, and you acknowledge that any transmission of data is at your own risk.

All downloads are handled securely via Etsy or other platforms with industry-standard protection.

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9. Your Rights (Under UK/EU GDPR)
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You have the right to:

  • Access a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent (where applicable)

  • Object to certain types of processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK

To exercise any of these rights, contact us at: vectolia@mail.com.

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10. Third-Party Services
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We may use trusted third-party services for processing transactions, analytics, or email delivery. These may include:

  • Etsy (Transaction processing)

  • Google Analytics (Usage tracking)

  • Mailchimp or similar (Email updates)

These providers process data according to their own privacy policies and are subject to data protection obligations.

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11. Email Communication and Contact Form

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If you contact us via the contact form available on our website, the information you provide (including any personal data such as your name, email address, or order details) is securely transmitted and delivered to our email inbox hosted by the third-party provider mail.com.
We use this service solely to respond to your inquiries and provide customer support. While mail.com operates under its own privacy and data protection policies, we ensure that all personal information received through this channel is treated confidentially and in accordance with applicable data protection regulations.

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12. Children’s Privacy
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Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. If you believe we have unintentionally collected data from a minor, please contact us immediately.

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13. Changes to This Policy
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We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised "Effective date." You are encouraged to review this page periodically.

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14. Contact
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If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact:

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VECTOLIA
Email: vectolia@mail.com
Website: www.vectolia.com
Contact form: www.vectolia.com/contact

Official Etsy Shop: vectoliacom.etsy.com

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